01Introduction
Parties and agreement
1.1. These terms are an agreement between you (the "Merchant") and the TolovGo service (tolovgo.uz, "TolovGo"). TolovGo operates through the tolovgo.uz dashboard and @tolovgobot.
1.2. By signing up, opening a store or accepting payments through a store, you accept these terms. If you don't agree, don't use the service.
1.3. These terms are governed by and interpreted under the laws of the Republic of Uzbekistan.
02Service
What TolovGo does
2.1. TolovGo is a store for a Telegram bot or website that accepts payments via Click, Payme and Paynet. The customer pays on the pay.tolovgo.uz payment page and the store receives a signed notification (callback).
2.2. Every new store starts as an application and becomes active once a TolovGo administrator approves it; the API key is issued at that point. For a bot built with RoxBuilder the application takes one click; for any other bot or website, use the form in the dashboard. If an application is rejected, the reason is shown.
2.3. The goods or services sold to customers, their quality and the relationship with customers are the Merchant's responsibility. TolovGo only accepts the payment and credits it to the balance.
03Account
Sign-in and security
3.1. An account is created on tolovgo.uz with a name, phone number, email, username and password; the email is verified with a code. Signing in with Telegram or Google is optional.
3.2. Don't share your username or password. If you forget your password, you can reset it through your verified email. TolovGo is not liable for losses resulting from you disclosing your password.
3.3. TolovGo staff will never ask for your password, email code or API key.
04Payments
How money arrives
4.1. When a payment goes through, the service fee (currently 6%) is deducted and the rest is credited to the Merchant's balance immediately. There is no holding period.
4.2. All stores of one owner share a single balance.
4.3. A payment created via the API is valid for 1 hour; a payment link created in the dashboard is valid for the chosen period (1 hour, 24 hours or 7 days). Expired payments are closed.
4.4. If a payment system cancels or refunds a payment, the amount credited for it is deducted from the balance. If the money has already been paid out, the balance goes negative and is covered by future income.
05Payouts
Withdrawals to a card
5.1. The balance is paid out to an Uzbek bank card through the dashboard or @tolovgobot. To withdraw, the balance must be at least 50,000 UZS and a single request at least 5,000 UZS.
5.2. Payout types:
- Manual — no fee, money arrives within 1–72 hours (business days);
- Tezroq (faster) — 1% fee, every day, money arrives within 1 minute–18 hours.
5.3. The amount is held from the balance as soon as the request is sent. If the request is rejected, the full amount returns to the balance.
5.4. The Merchant enters the card number. The dashboard checks that the number is well-formed but cannot verify who owns the card. TolovGo is not liable for money sent to another card because of a mistyped number.
5.5. Legacy balance. Money received before 22 September 2026 was credited without a service fee. 6% is deducted from the part of it you withdraw. The dashboard accounts for this automatically.
06API key
Key and signing secret
6.1. Each store has an API key and a signing secret (webhook secret). Don't share them or put them anywhere public (GitHub, frontend code).
6.2. If a key leaks, rotate it in the dashboard immediately — the old key stops working at once. TolovGo is not liable for losses resulting from you disclosing your key.
6.3. Verifying the signature (X-Rox-Signature) on incoming callbacks is the Merchant's responsibility. TolovGo is not liable for goods released on the basis of a notification whose signature wasn't checked. See the API docs for how to verify it.
07Prohibited use
What is not allowed
7.1. A store must not be used for:
- goods and services that violate the laws of the Republic of Uzbekistan or the rules of Click, Payme or Paynet;
- fraud: counterfeit goods, orders that are never delivered, fake prizes or income promises;
- gambling, pornography, narcotics, weapons;
- accepting payments from someone else's card without the owner's consent;
- "cycling" money through the store — payments without any goods or services.
7.2. If the rules are broken or a payment system files a complaint, the store may be suspended and a payout request held until the review is complete.
08Data
What we store
8.1. We store: the Merchant's name, phone number, email, username and a hash of the password (never the password itself); if connected, the Telegram ID or Google account identifier; store settings; payments (amount, status, time, payer details sent by the store); payout requests. Card numbers are stored encrypted.
8.2. Email verification codes are stored only as a hash and for no longer than 10 minutes.
8.3. The payer's card details are entered on the Click, Payme or Paynet side — TolovGo never sees or stores them.
8.4. We don't collect passport, biometric or similar data. Data is never sold to third parties and is disclosed to authorities only where the law requires it.
09Liability
Limitations and disputes
9.1. TolovGo is not liable for outages or delays on the side of Click, Payme, Paynet or a bank. In that case the payment status updates once the system responds.
9.2. TolovGo aims for uninterrupted service, but maintenance and unexpected interruptions may occur.
9.3. Disputes are first resolved by negotiation via @SamarCoder. If no agreement is reached, the dispute is handled under the laws of the Republic of Uzbekistan.
10Changes
Changes to terms and rates
10.1. The terms, service fee and payout types may change. The new text is published on this page; significant changes are announced via @tolovgobot or the @tolovgo channel.
10.2. A new service fee applies to payments after the announcement; money already on the balance is not recalculated.
10.3. These terms replace the RoxPay terms of use (22 September 2026, 1.0): the service was renamed from RoxPay to TolovGo; stores, balances and keys are unchanged.
11Contact
How to reach us
11.1. For payments, payouts and complaints: @SamarCoder. Include the store name and the payment number (#).
11.2. Dashboard: tolovgo.uz. Bot: @tolovgobot. API docs: tolovgo.uz/en/hujjat.